{"id":8784,"date":"2018-08-03T11:24:49","date_gmt":"2018-08-03T10:24:49","guid":{"rendered":"https:\/\/www.spcsupportinfo.com\/SPCConnectPro\/?page_id=8784"},"modified":"2018-09-07T17:09:53","modified_gmt":"2018-09-07T16:09:53","slug":"spc-connect-setup-on-gprs","status":"publish","type":"page","link":"https:\/\/www.spcsupportinfo.com\/SPCConnectPro\/?page_id=8784","title":{"rendered":"SPC Connect via GPRS Configuration"},"content":{"rendered":"
\n
\n\t

This document describes the process for enabling access to your SPC Panel via the SPC Connect APP using GPRS.<\/p>\n

It is only available when using Panel firmware V3.8.5<\/strong> or above, a SPCN320 <\/strong>GSM Module and the following panels SPC<\/strong>4320, 5320, 5330 or 6330.<\/strong>\u00a0<\/strong><\/p>\n

The Initial SPC Connect configuration must be done using a Browser or PRO<\/u><\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>

SPC Connect Configuration<\/h3>\n
\n\t

In the Address bar of the browser enter the IP address of the panel to be connected<\/p>\n

(Default is - https:\/\/192.168.1.100) then press Enter\/Return.<\/p>\n

NOTE<\/strong><\/p>\n

Ensure that httpS <\/strong>is used in the address as SPC uses a secure connection by default.<\/p>\n

 <\/p>\n

A security message may appear, related to a Certificate authority; this is because Windows does not recognize the SPC panel as a valid TSL (Transport Layer Security) connection.<\/p>\n

To continue to the Panel settings, click on \u2018Continue to this website (not recommended)\u2019 in IE or the option in Chrome, \u2018Advanced > Proceed to \u2026.(unsafe)\u2019.<\/p>\n<\/div>\n<\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

Default Login<\/strong><\/p>\n

User ID \u2013 Engineer<\/strong><\/p>\n

Password \u2013 1111 (You are forced to change this code during the initial panel setup)<\/strong><\/p>\n

To login, a Manager type User must have granted \u2018Engineer Access\u2019 allowing an Engineer to configure the panel settings.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

At the top right of the page, click on the button to change from Soft to \u2018Full Engineer\u2019.<\/strong><\/p>\n

The Engineer will now be logged on as Full Engineer and the text and button will turn Orange to confirm.<\/p>\n<\/div>\n<\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>

Users<\/h3>\n
\n\t

The User Profile used must have a minimum of Web Access enabled for the connection to work. Add any other options that are required for control via the APP.<\/strong><\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

NOTE<\/strong><\/p>\n

We recommend creating a specific User Profile and User for the SPC Connect account.<\/p>\n

 <\/p>\n

Assign the User Profile to the User.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>

Please Note<\/h3>\n
\n\t

Make a note of the User Name ( Vanderbilt ) and User PIN ( 1234 ) as this will be required later when registering a Panel to your Account on the SPC Connect portal.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

\n\t

GSM\/GPRS Setup<\/h1>\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div>

The GSM must be plugged into the Primary slot \/ Modem 1 (Left slot nearest edge of PCB).<\/h3>\n
\n\t

A GSM Module (SPCN320) and a Data Enabled SIM must be fitted onto the panel to get externally to the internet or the connection will not work.<\/p>\n

 <\/p>\n

GPRS is primarily used as a backup ATP (Alarm Transmission Path) or Connection.<\/p>\n

This means that you have SPC Connect ATS (Alarm Transmission System), with Ethernet as the first ATP and then the GPRS as the second ATP in case of network failures.<\/p>\n

If there is no ethernet then GPRS can be used as the primary connection but is reliant on signal strength and mast connection of the provider.<\/p>\n

 <\/p>\n

The GSM can now be configured for GPRS.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

Select how the SIM will connect to the provider and enable roaming if required.<\/p>\n

Enter the APN settings given by the provider.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

The setting used below are for a UK Vodaphone Monthly Contract.<\/p>\n

These settings will differ for different countries and SIM types.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n

Enter the details and press Save.<\/h3><\/div><\/div><\/div><\/div>
\n\t

FlexC ATS with GPRS as Primary<\/h1>\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div>
\n
\n\t

Configure the ATS :<\/p>\n

Communications > FlexC > FlexC ATS > Add SPC Connect<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n

Edit the SPC Connect ATS.<\/h3><\/div><\/div>
\n

Edit the Primary ATP \u2013 1.<\/h3>\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

Change the communications interface from Ethernet to GPRS: Modem 1<\/strong>.<\/p>\n

Once the Modem has been selected the ATP Category will automatically change.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n

Press Save.<\/h3><\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>

Please note<\/h3>\n
\n\t

Make a note of the ATS Registration ID ( PDC5-76J3-L658-25S1 ) as this will be required later when registering a Panel to your Account on the SPC Connect portal.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

\n\t

SPC Connect Portal Account Setup<\/h1>\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div><\/div><\/div>
\n
\n\t<\/div>\n<\/div><\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

The Usename<\/strong> and Password <\/strong>entered here are used to logon to the APP<\/strong>.<\/p>\n

The email address will be used for Event Notification if enabled on the portal.<\/p>\n<\/div>\n<\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

Login and Register the panel to your account using the information saved earlier from the panel setup - Panel ID, User Name & User Pin.<\/p>\n<\/div>\n<\/div><\/div>

\n\t

DO NOT USE THE ENGINEER LOGIN FOR THE PANEL ACCOUNT<\/h1>\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

The system will display the message below, in green, if the panel has been added successfully.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

NOTE<\/strong><\/p>\n

The first account to add the panel will always be added as the \u2018Panel Manager\u2019.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

Connecting to the Panel via the Portal.<\/h3>\n
\n\t

You should now be able to connect to your panel via the SPC Connect Portal.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

The options available on the browser are dependent on the User ID & Pin entered here.<\/p>\n

This is limited by the options enabled in the User profile.<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>

Please note<\/h3>\n
\n\t

If you use the Engineer login details then all options are available.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

\n\t

SPC Connect APP<\/h1>\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

mobile app<\/h3><\/div><\/div><\/div>
\n
\n\t

3G Data charges may apply if you are not using a wireless network connection.<\/strong><\/p>\n

Load the SPC Connect App on your device and tap the Icon<\/p>\n<\/div>\n<\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div>
\n
\n\t

Press Login<\/strong>, then enter the User Name ( Joe Grillo<\/strong> ) and Password ( 2015password<\/strong> ) used to register the panel on the Portal www.spcconnect.com.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

If the Username and password are correct, then all panels registered on your portal will be added automatically into the list.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div>
\n\n
\n\t\t\"\"\n\t<\/div>\n\n<\/div><\/div><\/div><\/div>
\n
\n\t

SPC Connect is a USER only application.<\/strong><\/p>\n

Engineer functions cannot be used via the APP.<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

Notes<\/h3>\n
\n\t

SPC Connect is a USER only application.<\/strong><\/p>\n

Engineer functions cannot be used via the APP.<\/strong><\/p>\n

 <\/p>\n

For Output Control, via the APP the output must be <\/strong><\/p>\n

associated with a Mapping Gate.<\/strong><\/p>\n<\/div>\n<\/div><\/div>

Learn more<\/h3>\n
\n\t